tag:blogger.com,1999:blog-8242926316765633205.post1139903891114608576..comments2024-03-17T04:14:44.845-05:00Comments on Frugal Scholar: Customer Service: Am I too Picky?Frugal Scholarhttp://www.blogger.com/profile/12696815672500452503noreply@blogger.comBlogger7125tag:blogger.com,1999:blog-8242926316765633205.post-46650063897535604062009-09-10T17:55:08.344-05:002009-09-10T17:55:08.344-05:00@Duchesse--Guess what! The dress has returned. And...@Duchesse--Guess what! The dress has returned. And Miss Em and I don't want it any more....Strange, becuase if they had offered the raincheck, I would have placed the order then and there.<br /><br />@Funny--You MUST write your autobiography.<br /><br />@Chance--How can Dell stay in business? I have forgiven GH, also.Frugal Scholarhttps://www.blogger.com/profile/12696815672500452503noreply@blogger.comtag:blogger.com,1999:blog-8242926316765633205.post-154078505714013592009-09-06T20:23:02.026-05:002009-09-06T20:23:02.026-05:00oops: plural senior partner: senior partners' ...oops: plural senior partner: senior partners' wives.<br /><br />Though they did all have several wives. Litigators tend to be serial marriers.Funny about Moneyhttps://www.blogger.com/profile/13188173788063351801noreply@blogger.comtag:blogger.com,1999:blog-8242926316765633205.post-38523587009375524322009-09-06T20:21:44.406-05:002009-09-06T20:21:44.406-05:00Duchesse: Nope!
In spite of his having convinced ...Duchesse: Nope!<br /><br />In spite of his having convinced himself that the little woman was gunna spend all his precious pennies, he already owned a pile of revolving debt when we married (I was debt-free at the time). Twenty years later we were three-quarters of a million dollars in debt, about a half-million of it to a lender to which he had given his personal guarantee so that his crooked partners could buy the law firm's building. <br /><br />Luckily, one of the senior partner's wives insisted that the contract they all signed have a proviso exempting all wives' sole & separate property. So when the bank called the loan, the small inheritance an aunt had left me was exempt, as was all my mother's furniture. <br /><br />We were tens of thousands of dollars into credit cards, and he had no idea where the money went. <br /><br />But otherwise, he was a nice man...Funny about Moneyhttps://www.blogger.com/profile/13188173788063351801noreply@blogger.comtag:blogger.com,1999:blog-8242926316765633205.post-18033377579355412602009-09-06T07:32:49.037-05:002009-09-06T07:32:49.037-05:00Funny, re "the groom being so tight he wouldn...Funny, re "the groom being so tight he wouldn't even allow me to buy new underwear, to say nothing of dresses and separates"- are you still married to him?Duchessehttps://www.blogger.com/profile/09986153653120526776noreply@blogger.comtag:blogger.com,1999:blog-8242926316765633205.post-15220407917952877642009-09-05T14:35:00.570-05:002009-09-05T14:35:00.570-05:00Dell. I even hear the word Dell and I start fumin...Dell. I even hear the word Dell and I start fuming, even now, 5 years after I decided to boycott them forevah. Suckholes. <br /><br />In the modern day, I think catalogs should advertise sales and specials on their websites only so that when they run out they can just take down the page. You can't pull the catalog back. GH has always been good to me. I cut them some slack on the basis on previous excellent customer service.<br /><br />See, this is another reason to do good service, people talk. <br /><br />Agreed with Funny. Sears is infamous for bait and switch.Chancehttps://www.blogger.com/profile/08817696993042085671noreply@blogger.comtag:blogger.com,1999:blog-8242926316765633205.post-66524802185509474182009-09-04T14:07:57.432-05:002009-09-04T14:07:57.432-05:00I think in our state a retailer has to give a rain...I think in our state a retailer <i>has</i> to give a rain check if an advertised on-sale product runs out. That's because bait & switch used to be a standard operating practice around here.<br /><br />When I was a new bride, my parents went into Sears to buy me a sewing machine, the groom being so tight he wouldn't even allow me to buy new underwear, to say nothing of dresses and separates. They'd seen a serviceable Kenmore machine on sale. Of course the advertised model was not in stock, so they were upsold to a more expensive model that they really couldn't afford. Sears was one of the worst offenders... The result was legislation.<br /><br />I feel very strongly about customer service, myself. I won't do business with companies that dispense customer disservice, whether over the phone, online, or in person.Funny about Moneyhttps://www.blogger.com/profile/13188173788063351801noreply@blogger.comtag:blogger.com,1999:blog-8242926316765633205.post-90938367884846176912009-09-04T08:04:45.068-05:002009-09-04T08:04:45.068-05:00Frugal, as I understand the charming term "ra...Frugal, as I understand the charming term "raincheck" I, the customer, expect the vendor to give me the sale price if they run out of the advertised item before the end of the sale.<br /><br />I don't think there's any sense to "rainchecks" for a retailer: they are no longer clearing unsold inventory- so why sell new stock on sale? They have to make money.<br /><br />I can see exceptions,e.g., a grocery store advertizes a promotion and the vendor is late supplying the item, so they give the raincheck.<br /><br />Sometimes the inverse happens: retailers have so few of the sale item that customers believe it is false advertising: you go to the store only to find they have run out- a form of "bait and switch".<br /><br />I think sometimes we confuse "service" with "discounts". GH has always given me very good service. <br /><br />As far as asking goes, I sometimes ask if an item will go on sale, but for sized things like dresses, know I'm taking a chance. Now my main question is "Is there a senior's discount?" and believe me that one feels odd, LOL.Duchessehttps://www.blogger.com/profile/09986153653120526776noreply@blogger.com