Every now and again I chronicle my (usually) depressing tales of customer service. Yes, we should ASK, but we don't always RECEIVE. Recently Funny About Money recounted the exciting story of getting reimbursed for a big turkey that made her little dog throw up.
Here are my most recent efforts, both of which met with indifference.
1. ASICS. I emailed Customer Service with the true story of how my son's shoes fell apart after a few months of moderate use.
2. Asian Food Grocer. I emailed Customer Service asking why the tofu I ordered in late November expired in early February. The website says their items have a 6-month self-life.
As my title indicates: in both cases, NO RESPONSE. While the Customer Service doesn't reach the level of egregiousness I experienced with Virgin Mobil or the downright rudeness I experienced with Chico's, I must admit that my feelings are hurt by the indifference.
Tip to Customer Service Reps: Even a little sympathy would go a long way. Be nice.
Should I try another email? Or should I give up?
P.S. We're eating tofu a lot.